Posts Tagged ‘The Profile of The Credit Repair Customer: Part 2’

The Profile of The Credit Repair Customer: Part 2

Posted by Joel pate in Credit Repair. Tagged: , , , , , , , , ,

Previously discussed: COMPLIANCE CONVERSATION

This week:

REFUNDS

You should make it a policy to refund any unhappy customers funds immediately upon request even after the right of recession period has expired or even after you have completed the service-even service that you performed over and above the customer’s expectations. Why? As I have stated, you don’t want even one complaint to be filed with any regulator, Better Business Bureau or a charge back against your merchant account or ACH provider if possible. The money that you give back will pale in comparison to the wrong customer complaining to the wrong regulator or the loss of your merchant account.

Part 3 coming next week.

PS: Join our weekly industry webinar series as we discuss the best practices to grow and increase the profit of your business. The Jump Start Business Building webinar is held each Thursday at 3 PM CST, so register now: https://www3.gotomeeting.com/register/249243630