4 Things Agents Should Never Say

Posted by Joel pate in Uncategorized. Tagged:

With real estate markets back on the rise almost everywhere, there sure are a lot of newer agents out there. If you’re just starting out in real estate, we’ve come up with four things you shouldn’t say when you are working with clients. And even if you’re a veteran agent, you might catch yourself occasionally blurting out the following no-nos.
None of these utterances, however, has to be a deal-breaker. We’ve put together a few scripts you can use instead, or perhaps immediately after (in the event that you have already put your foot in your mouth).
Don’t Say: I only check my messages/emails/phone during business hours.
In today’s mobile world, clients expect really responsive agents. We understand, of course, that you don’t want to be a slave to your devices, but you still must demonstrate to your buyers and sellers that you will be there for them — or else another agent gladly will be. Set reasonable expectations from the get-go to protect both your sanity and your reputation.
Do Say: As your agent, I am here to answer all of your questions about the home-buying and selling process. How do you prefer to communicate? The best way to reach me is usually via (text/email/phone) between the hours of (pick a range you’re comfortable with), but I am always alert to the needs of my clients. If I do not respond immediately, you can expect to hear back from me within (x) number of hours. Does that work for you? Don’t Say: I don’t have a website.
Not having an agent website in today’s digital world is a major red flag for many consumers. Clients don’t want to know more about your brokerage; they want to learn more about you to see if you’re the right fit to help them with the biggest purchase of their lives.
Do say: Yes, please visit my mobile-friendly website at any time to learn more about me, check out new listings in the area and access the many free buyer and seller resources I have available to my clients. There’s a mortgage calculator, neighborhood information and much more!
Don’t Say: I don’t do open houses.
Open houses don’t often work to sell the home being shown. We all know that. But many sellers still expect you to host at least one open house, and it can be a good way to get your name out there and meet more potential clients. Be sure to demonstrate to your sellers all the other ways you will market their home, and your sellers will likely put less importance on the open house — and may even elect to bypass it of their own accord. Who really wants to deep-clean the house on a Friday night, anyway?
Do Say: Open houses certainly are one way to market your house to people in the area. There are many other ways that I will market your home to the 90 percent of buyers who use the Internet during their search, including sharing your listing with the top real estate websites. I am also able to create a single-property website for your listing that is like a virtual open house available to online buyers 24 hours a day. Would you like that?
Don’t Say: I will get you this house.
You know what they say: under-promise and over-deliver. If you do the opposite and promise to get your buyers the house — and then the loan falls through or the house fails the home inspection and the deal doesn’t close — through no fault of your own — how will that look? Do you think disappointed clients who didn’t get the house they had their hearts set on, the house you promised them, are likely to give you a referral?
Do Say: I am so happy you have found a house that you love! I will do everything in my power to help you buy this house. Let’s make an offer right away. If your offer is accepted, here are some things you can expect to happen next (depending on the situation). If your offer is not accepted, let’s talk about how we will proceed in the event of a counteroffer.

By: Geneva Ives, www.rismedia.com

About Scoreinc.com

Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service.

Contact Score for more information at 877-876-5921 or by visiting the following pages:
Credit Repair Merchant Service
Fair Debt Collection Practices-learn to earn from FDCPA
Credit Repair Business Training
Credit Repair Software
Credit Repair Solution

For more details please visit Scoreinc.com