Archive for August, 2014

Planting a Garden of Responsible First-time Homebuyers

Posted by Joel pate in Uncategorized. Tagged:

Anyone who has ever been a top-producing mortgage loan originator has been asked, “How did you do it? How did you become as successful as you are?”
In the quest for answers, many new originators, moderate producers and their companies spend thousands of dollars at various seminars and motivational fests, only to find out that, yes, the process can be a simple one, but it is rarely, if ever, instantaneous.
Personally, I found the best way to acquire new borrowers was to educate those in my origination area. Whether that is one town, a county or the entire country, you normally get by giving. Seems pretty basic, doesn’t it? As we said, simple…but not necessarily instantaneous.
Think about how you are motivated to buy from one company or person versus another. Those that have educated you or provided you value upfront are likely to be the ones that you will seek out first. This is also where price becomes less of an issue when you are competing for whatever business is out there in your particular market. You don’t have to have the best price, but you do, of course, have to have at least a fair price.
When I started by career as an originator, I trained consumers and new real estate agents in the many nuances of money in general and mortgages specifically. They could always attend my classes for free, and in time my garden grew and helped to make me a top-producing originator — within my first year of business.
In today’s highly regulated environment, not only is this information desired, but it also demonstrates social outreach on the part of the lender. Bringing knowledge to underserved areas is greatly appreciated, provided you do it in a non-biased way. Mortgage bankers are now required to demonstrate this, just as banks have for years.
The Consumer Financial Protection Bureau, sometimes vilified by folks in our profession, has a great new training program, and they have developed all of the materials that you need to plant a garden of new homebuyers. It makes the process of training new borrowers easy because you don’t have to reinvent the wheel!
Essentially, these programs go from the basics of money management to the more complex issues of buying a home. As we all know, we rarely learn any of this vital info in high school — or even in college. And the best part is that you’ll feel comfortable that you are lending responsibly to those who have now been educated by you about their money. You now have applicants who understand their entire money situation, including the various issues of getting a mortgage.
This approach builds trust and credibility. What two qualities could be more important to your real estate agents and their customers as they consider with whom they wish to do business?
So, if you’re interested in building your business, I strongly recommend developing a first-time homebuyer training program and using the approach and materials graciously provided by the CFPB.
To access these materials, just click on the link below.

http://www.consumerfinance.gov/your-money-your-goals/

By: Tammy Butler, www2.optimalblue.com

About Scoreinc.com

Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service.

Contact Score for more information at 877-876-5921 or by visiting the following pages:
Credit Repair Merchant Service
Fair Debt Collection Practices-learn to earn from FDCPA
Credit Repair Business Training
Credit Repair Software
Credit Repair Solution

For more details please visit Scoreinc.com

What to Look for When Partnering with a Loan Officer and a Title Agent

Posted by Joel pate in Uncategorized. Tagged:

What does it take to be successful in the real estate industry? Here’s the short answer: partnerships!
The most successful people in the real estate industry reach their professional goals by establishing essential partnerships and maintaining a reliable team, focused on a common objective — maximum service to the clients.
When each member of the team — the agent, loan officer, title and/or escrow agent — shares the same vision and emphasis on superior customer service, it helps make the process more efficient. But you must be confident in your partners.
Here are some quick tips to create an action plan and get started finding your power team:
1. Ask your lender:
What loan programs do you have available?
Are you able to broker if need be?
Do you have an online application?
How long have you been in respective fields and with your current company?
What types of guarantees do you provide? (For example: 21-day closings or they contribute to closing costs.)
Do you pre-underwrite or just run automated approval?
How accessible are you? Are you open to being contacted after-hours?
2. Interview the title and escrow closer. Here are some questions to ask:
What is your footprint?
How long has your closer been in the business?
Do you have multiple locations?
Do you have more than one underwriter?
Do you have any online applications that support your business after-hours and on weekends?
What is your team structure?
3. After the interview stage, and once a partnership is established, take these important steps to ensure that your team functions effectively:
Create a regular schedule (weekly or monthly) to discuss opportunities and growth.
Establish a referral system.
Explore co-marketing strategies.
The signs of a great team
Trust is the incontrovertible chief element of any team. No matter your role, you want to be confident that, when you hand off a new client to one of your partners, he or she will be treated with respect and managed with expertise.
Communication is, of course, paramount. That said, the most viable partnerships require only minimal check-in, because everyone is in sync with one another and needs to communicate only to provide status updates or address an issue. Micromanaging should never be necessary.
Referrals, as mentioned, are the lifeblood of a partnership because they facilitate its sustainability. Good service travels via word of mouth. If you provide the client with an enjoyable and stress-free experience, they’ll probably tell their friend, who will tell their friends … and so it goes.
Common goals are essential in the development of a solid team. The top producers in every market throughout the country are part of a cooperative team focused on growing together and proceeding in an expedient yet cohesive fashion that allows everyone to get what they need done and focus on the next prospective client.
Why buyers and sellers love working with a preset team
For the homebuyer or seller, the advantage of working with a team is that they’ve got access to pre-established partnerships between professionals who work well together and trust each other to provide the best experience for each client. When a cohesive unit is at the helm, the transaction process should be seamless because communication strategies between team members have been perfected. Properties will close and champagne glasses will be raised, which then translates into more satisfied clients and more referrals for your team!

By: Jeff Parry, www.inman.com

About Scoreinc.com

Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service.

Contact Score for more information at 877-876-5921 or by visiting the following pages:
Credit Repair Merchant Service
Fair Debt Collection Practices-learn to earn from FDCPA
Credit Repair Business Training
Credit Repair Software
Credit Repair Solution

For more details please visit Scoreinc.com

People Just Won’t Give Up On Awful Neighborhoods Apps

Posted by Joel pate in Uncategorized. Tagged:

Another day, another tone-deaf neighborhood innovation. Let’s call them “poortals,” apps designed to help the privileged avoid the poor.
SketchFactor, which launched recently, is the latest in a seemingly endless series of misguided navigation apps. Like many of its predecessors, SketchFactor crowdsources user experiences to compile a sketchiness rating for neighborhoods in several large metro areas. And like nearly all of its predecessors, SketchFactor appears to suffer from some fatal flaws.
SketchFactor’s creators, Allison McGuire and Daniel Herrington, spoke about their app with Crain’s New York in the run-up to its iTunes debut. In the interview, McGuire related the product’s origins in her uncomfortable experience living in Washington, D.C. Both creators are white and seemingly well off, having quit their jobs in Washington to move to New York to pursue the app with independent funding.
Optically, the whole thing is a mess: a safety app built by white start-uppers to help smartphone users avoid “sketchy” areas.
That’s a small problem with SketchFactor, though, and one that might be overcome in other circumstances. The bigger issue is baked into the cake: This app depends in large part on the wholly subjective judgments of its entirely anonymous and self-selecting user group, whose impressions about what makes a neighborhood unsavory are unreliable at best.
In certain ways, SketchFactor improves upon the poortals that came before it. (I’m sticking with that word.)
When it launched in 2013, GhettoTracker was almost immediately pulled offline following a torrent of outrage over the name. But the app reemerged later that afternoon as Good Part of Town (it was killed the next day). Even in its scrubbed form, Good Part of Town presupposes that there is a ghetto to be tracked, and that geocoded crime statistics alone cannot tell users where that might be.
SketchFactor presents itself as blissfully, almost hopefully, unaware of what its users will do with the thing. “Just saw a guy dancing in the street,” reads the sample tattle on the home page. “Seemed friendly…no pants. SketchFactor: 2.” That one might merit a police report, though the wording sounds more like a tweet or a text. But are users really expected to submit or check in for encounters that aren’t sketchy? “Saw a golden retriever with a blond couple,” is a fearful report I expect no one to make. “The small plates options on this block are only decent.”
Instead, the app fuels (and is fueled by) a paranoid style of navigation, one in which crimes of opportunity lurk in surroundings that (white, well-to-do) people deem as unfamiliar or disorderly. It’s similar in philosophy to a popular approach to policing, one that recent research has demonstrated to be both biased and ineffective. Jamelle Bouie, a writer for Slate and a friend, has written recently about how policing “broken windows” — that is, seeking out and cracking down on minor offenses in order to prevent major ones — is both a waste of police resources and a driver in the super-incarceration of black and Latino residents.
McGuire told Crain’s that SketchFactor could in fact be used to report racial profiling: “As far as we’re concerned, racial profiling is ‘sketchy’ and we are trying to empower users to report incidents of racism against them and define their own experience of the streets.”
And yet, that’s not the likeliest outcome for SketchFactor. Racial profiling isn’t “sketchy” — that’s the wrong word to use if the goal is to build an app to stop profiling. Racial profiling is the weaponizing of “sketchy,” and it results in the persecution of minorities.
Now, I’ll eat my hat if I’m proven wrong. Maybe users in Park Slope or Los Feliz or 14th Street will hop on SketchFactor to report whenever a cab won’t stop for a black passenger. But if the developers wanted to build that app, they’d have built that app. Or an app to shame street harassers. Or an app with a stated purpose.
Instead, SketchFactor’s makers left it vague — “SketchFactor is exclusively focused on improving city exploration on foot” — leaving it to users to fill in the blank later with whatever associations “sketchy” brings to mind, pre-absolving themselves of responsibility for the soft misuse that is virtually inevitable. The whole thing just seems… what’s the word I’m looking for….?

By: Kriston Capps, www.citylab.com

About Scoreinc.com

Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service.

Contact Score for more information at 877-876-5921 or by visiting the following pages:
Credit Repair Merchant Service
Fair Debt Collection Practices-learn to earn from FDCPA
Credit Repair Business Training
Credit Repair Software
Credit Repair Solution

For more details please visit Scoreinc.com

10 Reasons to Get Life Insurance

Posted by Joel pate in Uncategorized. Tagged:

Life insurance can be an important part of your financial planning. Many don’t even know why they might need life insurance. Luckily, there are tools to help answer your questions about this important decision.
To determine how much life insurance you may need, it’s a good idea to know exactly why you are buying it in the first place. This legal contract between an insured and an insurer, usually a life insurance company, requires premiums and guarantees a payment given to the insured’s named beneficiary upon his or her death. But insurance proceeds can go toward a number of different financial obligations. Check out the following reasons you may want to consider purchasing life insurance:
No. 1: Income replacement
If you are a breadwinner in your home, insurance can help pay the bills or offer savings potential when your income is no longer coming in.
No. 2: Final expenses
With funeral and burial costs often totaling more than $10,000, the death of a loved one can leave quite a financial burden on the family. Life insurance can help subsidize or cover these and other expenses, like unpaid medical costs.
No. 3: Estate liquidity
When an estate is inherited, there are many taxes your beneficiary will have to cover. From paying income taxes to federal estate and state inheritance taxes, insurance policies can provide some help to defray these costs.
No. 4: Locking in a low premium
Premiums increase as people age. To optimize benefits, buying life insurance at a young age can lock in a low premium. One’s health is also often a factor in determining the cost of insurance; the younger you are, the healthier you’re likely to be.
No. 5: Transfer family wealth
Life insurance policies can allow you to leave more money to your family as part of your estate.
No. 6: Build cash value
Whole or universal life policies offer a tax-advantaged way to build cash value. That cash can often be tapped prior to the death of the insured.
No. 7: Cover debts
A life insurance policy can help pay off a mortgage loan so beneficiaries can continue to live in the home by removing the immediate need to sell it. Debt can be inherited and then follow your family around for years if they have to go into foreclosure or even declare bankruptcy.
No. 8: Business succession
For a family business or some other enterprise, the continuity and succession may require costs like a stock redemption buy/sell agreement or cross-purchase. To protect your descendants and your company, life insurance can provide important funds.
No. 9: Tax benefits
Especially advantageous for high-income earners, policies can provide a tax shelter and offer an alternative to IRA options.
No. 10: Charitable gift
A life insurance policy can help make a big impact to a cause that was important to the newly deceased. This could be done by donating the policy to charity or by naming the charity as a beneficiary.
Once you’ve decided you need life insurance, it’s a good idea to research options and compare policies to meet your needs. But don’t wait until it’s literally too late. Life has a way of throwing us curves when we least expect them.

By: AJ Smith, www.credit.com

About Scoreinc.com

Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service.

Contact Score for more information at 877-876-5921 or by visiting the following pages:
Credit Repair Merchant Service
Fair Debt Collection Practices-learn to earn from FDCPA
Credit Repair Business Training
Credit Repair Software
Credit Repair Solution

For more details please visit Scoreinc.com

Building a Successful Integrated Marketing Campaign

Posted by Joel pate in Uncategorized. Tagged:

Marketing today has many facets, constantly expanding in our fast-paced, noise-laden, digitally-driven society. Juggling existing transactions, marketing, prospecting, and customer service can sometimes pose a challenge. There are some simple tools to handle the workload: prioritization and balance.
Balance is essential in maintaining a competitive edge (and your sanity), but to maintain balance, you must first prioritize your time and effort. That means focusing on what works best, what will most efficiently help you attain, or maintain, the business or lifestyle that you want to achieve.
For the purpose of this article, I want to focus on marketing. Utilizing template-driven campaign management programs for email and text campaigns is an easy way to stay in the digital foreground of a prospect’s mind. Billboards or advertising circulars, while somewhat more generic but wider reaching from a “brand exposure” standpoint, can be beneficial in reaching a more diverse segment than you might with other forms of media. Direct mail from local businesses is still the preferred choice among consumers, according to a recent DMA survey, and it receives the highest response rates. Brochures and flyers at local coffee shops, dry cleaners, or restaurants can help establish your brand in the community. And, of course, a well-designed and appropriately brandished business card can be a hot commodity in any successful agent’s marketing repertoire.
Whatever routes you take, the more targeted you can become, the more effective you will be. Mass marketing is typically cheaper from a “per household” approach, but often it is wasted because it hits the wrong crowd. Targeting is the best approach, even if it costs more “per impression.” The desired outcome, having a person utilize your services, is what you are after.
So, ask yourself: “Am I utilizing any of those things?” “Am I doing all of them?” “What reasons are keeping me from doing them?” You might be using one or two of those items and asking yourself, “Why do I need to do ALL of those things?” Simple: your audience forgets 90% of what they see within two weeks! According to Jay Walker-Smith, President of the marketing firm Yankelovich, we’ve gone from being exposed to roughly 500 ads a day back in the 1970s to as many as 5,000 a day today. Granted, these are for a wide variety of products and services, but because the exposure is so large, there is almost certainly overlap. In the course of a day, a consumer is most likely seeing some form of marketing presented by either an individual real estate agent or a realty company.
Fortunately, there is a way to establish yourself uniquely and firmly in the mind of your target consumers. Several years ago I had the opportunity of hearing Mark Magnacca, author and national speaker. He pointed out a concept that I had not thought about on this level — something he calls “psychic real estate.” Here’s an excerpt from his book, “So What?” where he discusses the concept:
“I call the process of understanding the associations you want to create in the mind of your target clients creating psychic real estate. Psychic real estate is the words, pictures and feelings people associate with a product or service. If I say to you, “Plop, plop, fizz, fizz, oh what a relief it is,” most people will immediately think of the old Alka Seltzer commercial. They’ll not only remember the commercial, but most people can even see in their mind the two tablets fizzing in a glass of water. Alka Seltzer owns, therefore, a little piece of real estate in your mind.”
The same applies to the psychic real estate for hamburgers (McDonald’s), online books (Amazon) and hundreds of other products and services.
People can generally remember, however, only one or two key ideas about who you are and what you do. The biggest mistake people make when creating psychic real estate is trying to have their personal brand be associated with too many things. Amazon.com sells electronics, holds auctions, and sells music — but they are known first and foremost for books. After you create a book-buying relationship with Amazon, you are more likely to do business with it in one of its sub-categories.
If you want to be unique, you can’t be all things to all people. There is great power in specializing in those aspects that truly make you unique. This is not to say that you must specialize to such an extreme that you can’t service a wide range of clients. But, it is easier to build your own personal brand around a core idea than it is to build it around many individual parts.
Think how amazing it would be that when someone in your community decides to buy or sell a home, your name immediately comes to mind as THE provider for those services. To accomplish that, here are a few takeaways:
To establish your brand within the psychic real estate of your target audience you must be consistently in front of them, whether by email, direct mail, take-ones, local events, or other marketing tools. A potential customer is more likely to remember you if you are seen frequently.
Your marketplace is constantly moving, and your target audience is in some ways a revolving door as people move, change jobs, or look for something new. Because of this you have to constantly test new ideas, and retest old ones. Find what works and what doesn’t.
Don’t rest on your laurels when you think you’ve “made it.” Capturing the psychic real estate of a whole community is ideal, but that community is made up of a constant inflow and outflow of people; unless you maintain a visible presence, you will lose that dominant foothold.
So, you need to sit down and develop a priority-based, integrated marketing plan. At a minimum, I believe it’s essential to utilize direct mail marketing if you can afford it. While the cost is higher than other forms of digital outreach, the response rates are statistically better, and in my opinion the branding points earned are greater as well. If at all possible, these should be personalized and highly targeted to be most effective.
Create an email marketing strategy in tandem with your direct mail campaigns to increase your chances of consistent exposure. Have a brochure designed, and try to get placement in high-traffic businesses in your community.
The most effective marketing plan is the one that gets implemented. Don’t get too hung up when deciding which approach to take — you’ll find what works for you as you implement. Prioritize your needs, create a balanced plan of attack, then go!

By: Mike Wheatley, www.realtybiznews.com

About Scoreinc.com

Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service.

Contact Score for more information at 877-876-5921 or by visiting the following pages:
Credit Repair Merchant Service
Fair Debt Collection Practices-learn to earn from FDCPA
Credit Repair Business Training
Credit Repair Software
Credit Repair Solution

For more details please visit Scoreinc.com

Competitions Drives Warehouse Lenders to Fund Non-QM Loans

Posted by Joel pate in Uncategorized. Tagged:

Competitive pressures have opened the door for a new use of warehouse lines of credit: providing mortgage bankers with financing to originate loans that fall outside of the qualified mortgage definition.
Non-QM lending is just the latest new product that warehouse providers, also known as warehouse lenders, are offering in an industry channel that has gone from moribund to highly competitive in just a few years. Warehouse lenders are now letting their mortgage banker partners extend their lines of credit to other originators, and are also offering hospital lines to finance buybacks, servicing-advance lines for working capital and even lines secured by mortgage servicing rights, said Bob Rubin of The Business Loan Connection, a consulting firm based in Southfield, Mich.
As the stricter underwriting standards of the QM rule took effect in January, the most likely source of non-QM funding was thought to be banks originating for their own portfolios. Others believed that a non-QM market couldn’t take off without the return of private-label securitizations.
Given the many permutations of lines and sub-lines of credit that warehouse lenders are offering, funding non-QM loans is a logical next step for warehouse providers to build market share. And mortgage bankers are getting in on the ground floor.
Regulatory and litigation risks could have kept the warehouse channel out of non-QM lending. But with other third-party investors dipping their toes in the non-QM waters — mostly with loans made to highly creditworthy borrowers — warehouse lenders have a measure of comfort that they will get their money back if they allow mortgage bankers to put non-QM loans on their lines of credit.
Some warehouse providers are letting mortgage bankers carve out a portion of an existing line of credit to use for non-QM originations. Others are providing facilities specifically for those loans.
“I was very surprised to actually be able to find lenders who were willing to do this,” said Michele Perrin, a consultant at Perrin & Associates in North Tustin, Calif.
“Warehouse lenders definitely want to increase their outstandings and so they are looking for the next thing. What’s the new flavor of the month?” Perrin said. “Vanilla is getting old.”
Non-QM carve-outs can be as large as 20% of the total warehouse line. There are no extra fees and the haircut and interest rates are the same for non-QM loans placed on the line, said Rubin.
Mortgage bankers want to fund non-QM loans from their warehouse lines, but volume is still low, warehouse lenders tell Rubin, adding that one of the remaining challenges is that providers need assurance that there is a secondary market buyer for the loans.
Angel Oak Funding, which originates primarily in the southeastern U.S., California and Texas, has been aggressively growing its nonagency/non-QM business. The Atlanta-based lender’s retail channel originates all products types, while the wholesale channel it launched earlier this year exclusively originates nonagency/non-QM loans.
Angel Oak Funding uses a warehouse line to fund some of its non-QM production. It also relies on its sister company, asset management firm Angel Oak Capital Advisors, to fund and purchase its production, said Tom Hutchens, senior vice president of wholesale sales and marketing.
A mortgage banker with an asset manager or investment banker partner is the safest arrangement from the warehouse lender’s point of view because “they are the first line of defense,” said Rubin. So long as a loan is written to the investment banker’s parameters, it will be a buyer, even if the originator isn’t getting the best price for it.
Angel Oak’s wholesale unit makes nonprime loans to borrowers affected by recent credit events — like borrowers with credit scores above 700 but who have items in their credit files prevents them from going the conventional route, Hutchens said.
Multiple investors are buying these non-QM loans, but Angel Oak Capital, which has more than $3.5 billion in assets under management, predominately in nonagency residential mortgage-backed securities, is the primary purchaser. The tie with Angel Oak Capital is why the mortgage banker’s warehouse providers are comfortable with providing credit to the mortgage lending business.
“If we were a nonprime wholesaler out on our own on an island, it would be a much more difficult venture,” Hutchens explained. “But our relationship with Angel Oak Capital, meaning there is a source for our loans to go to, that is the key ingredient.”
Another mortgage banker using a warehouse line to fund non-QM loans is United Wholesale Mortgage, which rolled out a product for borrowers with high credit scores and the ability to repay the debt, but for some reason have fallen outside of the QM box.
UWM’s “Big and Easy Plus” is a jumbo program that allows borrowers with a FICO score above 740 to get a mortgage with a loan-to-value ratio of up to 75% and a debt-to-income between 43.01% and 49%.
The company funds Big and Easy Plus loans from its warehouse lines, but there has not been a lot of consumer demand for the product, said Mat Ishbia, CEO and president of Troy, Mich.-based UWM. There is no difference in pricing, but UWM’s warehouse providers have set a dollar limit for how much of their lines can be used for the loans.

By: Brad Finkelstein, www.nationalmortgagenews.com

About Scoreinc.com

Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service.

Contact Score for more information at 877-876-5921 or by visiting the following pages:
Credit Repair Merchant Service
Fair Debt Collection Practices-learn to earn from FDCPA
Credit Repair Business Training
Credit Repair Software
Credit Repair Solution

For more details please visit Scoreinc.com

8 Ways To Delight Your Customer Today

Posted by Joel pate in Uncategorized. Tagged:

Most companies strive to satisfy their customers. That’s why they run customer satisfaction surveys to see if they are succeeding. But is customer satisfaction really a worthy goal? I believe satisfaction is the bare minimum of what a customer should get in their experience.
Sure it’s perfectly fine that the customers want your product or service and you sell it to them and close the transaction in a timely manner. But that doesn’t make the experience meaningful or memorable. Providing a consistent awesome experience requires planning and structure often far beyond the desire or capabilities of many companies — or many salespersons.
Recently, a friend, writing coach Carolyn Roark, visited one of her favorite Kimpton Hotels. She was bragging to me how they surprised and delighted her with a gift of mimosas by the pool. It didn’t take much thought or money to create a simple experience that got her talking, sharing and promoting their brand. So Carolyn and I thought we would stimulate your brain with eight simple ideas on how to delight your customers right away, whatever your sales field happens to be.
1. Start with a lagniappe — a “little gift.”
It’s amazing what a little gift can do to bring a smile. It doesn’t have to be much. This can even be a small coupon or freebie with a value of $10 or less, anything that gives them a bit of extra value right from the start. It is an easy, cost-effective way of inviting the customer to get to know you better. Whatever it is, just make sure it’s desirable, entertaining and tasteful.
2. Unleash the unexpected.
The regular perks are nice enough — cookies in the lobby, a pen with your company logo, a key chain at Christmas — but people take them and forget them immediately. Look for something really original. It doesn’t have to be expensive: small novelty toys, a funny magnet, or artful post cards are all good ideas. The more you can personalize the experience, the greater the pleasant surprise.
3. Listen to what they say about themselves.
Give your customer the opportunity to share information with you. Then actually do something positive with the information. If you ask people to fill out a profile or otherwise “tell you more,” follow up right away by addressing something personal they shared. If you asked their preference in music or entertainment, send them a link to a song or, perhaps, movie tickets. If they tell you they are a tea drinker, send them a sampler of some interesting leaves. Show them you have taken time to learn what is important to them.
4. Give them priority.
When a customer shows loyalty, a thank you note is just the starting point (yet many salespeople don’t even use this most basic technique). Follow up with customers to inform them of ancillary services your team (plumbers, electricians, roofers, lawn care, etc.) might provide that are suited to their unique needs and give them a unique benefit for their return or referral.
5. Take time to get to the real root of a problem.
In restaurants, only a small handful of customers complain in the hopes of getting a discounted meal; but most people only express a concern if they truly feel unhappy or uncomfortable. Show personal attention when someone has a complaint or concern. Don’t just dismiss it with lame excuses. Ask questions to determine the root of a problem, and ask for their input on a resolution. Then tell the person how you plan to fix it, and follow up to show them what you’ve done.
6. Respect their boundaries.
Many companies thrive on obtaining data from their customer, then institute policies to meet the minimum of legal protection. Make the customer the focus of your privacy policies. The customers know that everyone’s in the business of collecting data these days. Give them the chance to opt out and remain private so they know they are in control and their concerns matter to you. And if they express a wish to be removed from a list, comply ASAP.
7. Invite them into your culture.
People love to serve as ambassadors for their favorite brands. Help them get to know yours with opportunities to meet your star staff, get behind-the-scenes exposure to the most fascinating aspects of your product or service, and share your most fascinating secrets. And reward them when they pass the word on to family and friends.
8. Get into their culture.
Don’t just make assumptions about who your customers are and how they respond. Get to know the neighborhood/city/state/region where they are from and express an interest in the culture. Play local music; feature local artists; decorate with local products. Find the common ground that helps you relate as people.
In the end, the less you make it about commerce, the more people will connect and remain as customers.

By: Kevin Daum, www.inc.com

About Scoreinc.com

Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service.

Contact Score for more information at 877-876-5921 or by visiting the following pages:
Credit Repair Merchant Service
Fair Debt Collection Practices-learn to earn from FDCPA
Credit Repair Business Training
Credit Repair Software
Credit Repair Solution

For more details please visit Scoreinc.com

Fight Off a Seasonal Slump with These 3 Marketing Tips

Posted by Joel pate in Uncategorized. Tagged:

The term “summer slump” presents a pressing problem for a lot of salespeople and independent business folks. It seems like there’s always a point during the summer when sales begin to dwindle, productivity winds down, and everything sort of grinds to a halt until fall. This can be a bit frightening, especially if your business doesn’t typically see a huge boost in sales from holiday spending. In fact, some businesses will experience another seasonal slump: the holiday slump.
However, I have found that there are a few effective ways to fight the slump using clever marketing tactics that can put most businesses in a better financial position this summer, heading into fall and throughout the year.
Start marketing early
One of the biggest reasons for summer slumps is that people just stop paying attention. They begin to shift into vacation or relaxation mode, and they don’t really feel like dealing with the “day-to-day” or with outreach. The trick, then, is to start your marketing early so people are actually aware of your business. You don’t want to rely solely on them seeking you out. Stay on top of your advertising and keep your marketing channels active. In fact, ratchet them up a notch or two!
You’re going to have to put in a bit more effort during the summer months this way, but it’ll be worth it when you don’t have to scramble to make the money up during the end of the year.
Look into local advertising opportunities
Despite the current economic recovery, consumers are, unfortunately, still spending less. Nearly a third of those surveyed in a recent Gallup poll reported spending less on eating out, travel, clothes, and other discretionary goods. However, that same survey revealed that people are still taking summer vacations — albeit scaled-back ones — and therein lies a prime opportunity for small businesses. Are there Little League games nearby? Does your community host a local BBQ? Are there any other sorts of summer-only events happening close to you? Since people aren’t going to be flying to Hawaii, they’ll be looking for cheaper things to do locally, and these are great places for you to become involved.
The idea is to show up and create a presence to ensure that your business is at the forefront of people’s minds so that, once the summer slump does hit, you will have already experienced more business and the downturn will be less noticeable. Even if your company doesn’t typically have walk-ins, just showing up and being seen around your office’s hometown will bring in a lot of local, and even referral, business your way.
Rethink your market
If you notice that you’re losing a significant amount of business during the summer (or some other season), maybe you should try to refocus your marketing. Now is a great time to experiment and see what sticks. Look for new customers or referral partners, and try to expand your presence. Even if that just means polishing off your social media accounts and starting to blog, you’d be amazed at what a boost in SEO can do for you and your company.
When you start to notice new traffic heading your way, do some research and see whom you’re attracting with these new campaigns. You never know when you might hit marketing gold with a segment of the population, a “niche,” you never thought of selling to before.
Dry spells are never fun, of course, but they don’t have to ruin your summer. If your business does go through a slump when the weather gets hot, don’t just sit back and try to ride it out. Play around with your marketing, get involved with the local community and always strive to be at the forefront of people’s minds. You may still deal with a slight drought, but it won’t completely dry up your cash flow.
In the end, no matter what time of the year it is, and no matter what the economic times are like, it’s still all about marketing. Find people with a problem you can solve, and then tell them your story.

By: Deborah Sweeney, www.entrepreneur.com

About Scoreinc.com

Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service.

Contact Score for more information at 877-876-5921 or by visiting the following pages:
Credit Repair Merchant Service
Fair Debt Collection Practices-learn to earn from FDCPA
Credit Repair Business Training
Credit Repair Software
Credit Repair Solution

For more details please visit Scoreinc.com

3 Ways to Become Truly Irreplaceable at Work

Posted by Joel pate in Uncategorized. Tagged:

Some rather pessimistic bosses live by the mantra, “Everyone is replaceable.”
And while it may be true that there is always someone who can take over the responsibilities in your job description if you were to leave, there are ways to ensure that it’s really, really hard to completely fill your role — and, therefore, really, really hard for them to let you go.
So, what’s the secret to becoming a unique, coveted asset to your company and your team?
Seth Godin discusses being indispensable in his book, Linchpin: Are You Indispensable?, posing this interesting question: What would your company look for if it wanted to replace you with someone better?
The answer, he explains, isn’t what you might expect: “I think it’s unlikely that they’d seek out someone willing to work more hours, or someone with more industry experience, or someone who could score better on a standardized test. No, the competitive advantage the marketplace demands is someone more human, connected, and mature. Someone with passion and energy, capable of seeing things as they are and negotiating multiple priorities as he or she makes useful decisions without angst. Flexible in the face of change, resilient in the face of confusion. All of these attributes are choices, not talents, and all of them are available to you.”
In other words, what makes you irreplaceable isn’t a set of skills or experiences; it’s you. And that’s great news! A great fear of modern workers is that robots will replace them one day, but someone (or something) who can work better, faster, or more efficiently isn’t what employers are looking for at all. In fact, if you want to be indispensable, it’s important to bring to the table critical traits that no robot ever could.
Here are a few ways to get started being the linchpin of your office.
1. Connect
The difference between a good employee and a great one (and definitely between a human and a robot) is how well you connect with other people. So, leverage that. Time spent communicating, interacting, and building relationships with your colleagues and clients alike is time well spent. As the great Maya Angelou said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
2. Troubleshoot
To be irreplaceable, you need others to see you as irreplaceable. To do this you must stand out for being solution-oriented, not someone who just points out (or worse, avoids) problems. Don’t be that person who always thinks, “That’s not my job.” Anyone (or any robot) can follow a task list or a job description, but the truly irreplaceable people are the ones who take initiative to troubleshoot and to identify solutions.
3. Specialize
Lastly, it doesn’t hurt to have something you’re particularly good at — something that you bring to the table that no one else does. It doesn’t necessarily have to be a skill; it can be trait or even a personality quirk. Think of it as your superpower. As Sarah Chang explains, “It’s the quality you’re most proud of, the one thing that makes you stand out, and what gives you an edge over everyone else.”
If your goal is to become essential, make sure your plan includes building and maintaining positive relationships, taking the lead on solving the problems others are afraid to, and honing in on your specialty. And, of course, being a little human.

By: Lily Zhang, www.themuse.com

About Scoreinc.com

Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service.

Contact Score for more information at 877-876-5921 or by visiting the following pages:
Credit Repair Merchant Service
Fair Debt Collection Practices-learn to earn from FDCPA
Credit Repair Business Training
Credit Repair Software
Credit Repair Solution

For more details please visit Scoreinc.com

4 Things Agents Should Never Say

Posted by Joel pate in Uncategorized. Tagged:

With real estate markets back on the rise almost everywhere, there sure are a lot of newer agents out there. If you’re just starting out in real estate, we’ve come up with four things you shouldn’t say when you are working with clients. And even if you’re a veteran agent, you might catch yourself occasionally blurting out the following no-nos.
None of these utterances, however, has to be a deal-breaker. We’ve put together a few scripts you can use instead, or perhaps immediately after (in the event that you have already put your foot in your mouth).
Don’t Say: I only check my messages/emails/phone during business hours.
In today’s mobile world, clients expect really responsive agents. We understand, of course, that you don’t want to be a slave to your devices, but you still must demonstrate to your buyers and sellers that you will be there for them — or else another agent gladly will be. Set reasonable expectations from the get-go to protect both your sanity and your reputation.
Do Say: As your agent, I am here to answer all of your questions about the home-buying and selling process. How do you prefer to communicate? The best way to reach me is usually via (text/email/phone) between the hours of (pick a range you’re comfortable with), but I am always alert to the needs of my clients. If I do not respond immediately, you can expect to hear back from me within (x) number of hours. Does that work for you? Don’t Say: I don’t have a website.
Not having an agent website in today’s digital world is a major red flag for many consumers. Clients don’t want to know more about your brokerage; they want to learn more about you to see if you’re the right fit to help them with the biggest purchase of their lives.
Do say: Yes, please visit my mobile-friendly website at any time to learn more about me, check out new listings in the area and access the many free buyer and seller resources I have available to my clients. There’s a mortgage calculator, neighborhood information and much more!
Don’t Say: I don’t do open houses.
Open houses don’t often work to sell the home being shown. We all know that. But many sellers still expect you to host at least one open house, and it can be a good way to get your name out there and meet more potential clients. Be sure to demonstrate to your sellers all the other ways you will market their home, and your sellers will likely put less importance on the open house — and may even elect to bypass it of their own accord. Who really wants to deep-clean the house on a Friday night, anyway?
Do Say: Open houses certainly are one way to market your house to people in the area. There are many other ways that I will market your home to the 90 percent of buyers who use the Internet during their search, including sharing your listing with the top real estate websites. I am also able to create a single-property website for your listing that is like a virtual open house available to online buyers 24 hours a day. Would you like that?
Don’t Say: I will get you this house.
You know what they say: under-promise and over-deliver. If you do the opposite and promise to get your buyers the house — and then the loan falls through or the house fails the home inspection and the deal doesn’t close — through no fault of your own — how will that look? Do you think disappointed clients who didn’t get the house they had their hearts set on, the house you promised them, are likely to give you a referral?
Do Say: I am so happy you have found a house that you love! I will do everything in my power to help you buy this house. Let’s make an offer right away. If your offer is accepted, here are some things you can expect to happen next (depending on the situation). If your offer is not accepted, let’s talk about how we will proceed in the event of a counteroffer.

By: Geneva Ives, www.rismedia.com

About Scoreinc.com

Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service.

Contact Score for more information at 877-876-5921 or by visiting the following pages:
Credit Repair Merchant Service
Fair Debt Collection Practices-learn to earn from FDCPA
Credit Repair Business Training
Credit Repair Software
Credit Repair Solution

For more details please visit Scoreinc.com